FAQs

Have questions about The Off Season and our offerings? We’ve got answers! Browse below for everything you need to know.

1. What does The Off Season sell?
We provide a variety of digital assets for creators, such as sound effects, transitions, color grading tools, motion graphics, and overlays.
Our products are designed to enhance video and content creation across multiple platforms.

2. Are your products physical or digital?
All our products are digital—no physical items are shipped.
You’ll gain instant access to downloadable files upon purchase.

3. What software is compatible with your assets?
Our assets support popular editing software like Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, CapCut, and LumaFusion.
They work across Windows, macOS, tablets, and mobile apps—check our compatibility guide for specifics!

4. How do I download my purchases?
After your purchase, you’ll receive an email with a download link sent to your registered email address.
You can also log in to your account and access files from the “Account” section.

5. Can I use your assets for commercial projects?
Yes, our assets are licensed for both personal and commercial use, including YouTube, social media, commercials, and broadcasts.
You cannot resell or redistribute them as standalone products.

6. What resolutions are your assets available in?
Our assets are offered in multiple formats, including 4K, Full HD, vertical, story, and square resolutions.
They’re versatile for any project or platform.

7. Are your products easy to use?
Yes, our assets are designed for simplicity, with most featuring drag-and-drop functionality.
We also provide guides to help you get started quickly.

8. Do you offer refunds?
All sales are final due to the digital nature of our products.
Refunds are only considered if required by law or due to a technical issue preventing access.

9. How big are the download files?
File sizes vary depending on the assets purchased, but we ensure they’re optimized for efficient downloading.
Check your storage capacity before starting.

10. What kind of payments do you accept?
We accept all major payment methods, including UPI, GPay, PayPal, and more.
Choose your preferred option at checkout for a seamless experience.

11. What if I have trouble downloading or using the assets?
Our customer support team is ready to assist! Email us at info@theoffseason.in with any issues.
We’ll help you resolve problems quickly.

12. Do I need an account to purchase?
Yes, an account is required to manage your purchases and access your files.
It’s fast and simple to create during checkout.

13. Can I share my purchased assets with others?
No, your license is non-transferable and for your use only.
Sharing or redistributing our assets violates our Terms of Service.

14. How often do you add new products?
We’re continuously developing new assets and exploring additional creative industries.
Follow our website or WealthWise YouTube channel for the latest updates!

15. Why is it called The Off Season?
Our founder’s journey began with struggles to find quality tools for the WealthWise YouTube channel.
We’re here to support creators year-round, even in their “off season.”

16. Can I request custom assets?
We don’t currently offer custom creations, but we welcome your input!
Email us at info@theoffseason.in with your suggestions.

17. Is my personal information safe with you?
Yes, we take your privacy seriously and use secure methods to protect your data.
Review our Privacy Policy for more information.

18. How do I contact you?
Reach out anytime at info@theoffseason.in for support, questions, or feedback.
We’re here to help you succeed!

Still have questions? Email us at info@theoffseason.in—we’re excited to assist you at The Off Season!