Refund Policy

At The Off Season, your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refund

We offer refunds on products that meet the following conditions:

• The product must be unused and in its original packaging.
• The refund process will begin only after the parcel has been picked up and received by our team.

Refund Process

Once we receive and inspect your returned item, we will notify you about the status of your refund. If your return is approved, your refund will be processed to your original payment method within 3 to 7 business days.

How to Request a Refund

To initiate a refund, please contact our support team at support@theoffseason.in with your order details. We will guide you through the return and pickup process.

Additional Information

• Shipping charges (if any) are non-refundable.
• Refunds may take additional time to appear in your account depending on your bank or payment provider.

If you have any questions about our refund policy, please reach out to us at support@theoffseason.in. We are always here to assist you.