Frequently asked questions
What is the return policy?
We offer a 7-day return policy from the date of delivery. All purchases are not final - you can return items within 7 days if they are unworn, unused, and in original condition with tags attached. To initiate a return, contact us at business.theoffseason@gmail.com with your order number and details. We also offer free exchanges for size or color changes. Refunds are processed within 5-7 business days after we receive and inspect the returned items.
Are any purchases final sale?
No, all purchases are not final. We offer a 7-day return policy from the date of delivery. You can return items within 7 days as long as they are unworn, unused, and in original condition with tags attached. Contact us at business.theoffseason@gmail.com to initiate your return.
When will I get my order?
We ship across India only. We do not offer international shipping at this time. All shipments are sent via reliable carriers with tracking information provided. Delivery takes 3-5 business days after your order is shipped, depending on your location. You can track your order using the tracking number sent to your email.
Where are your products manufactured?
All our products are manufactured in India. We're proud to offer locally-made fitness solutions crafted with quality and care.
How much does shipping cost?
We offer free shipping on all orders above ₹499! Orders below ₹499 will have standard shipping charges applied. Delivery takes 3-5 business days after your order is shipped, depending on your location. You'll receive a tracking number via email so you can monitor your shipment in real-time.


